Return / Exchange Policy

You are entitled to an exchange if the product is returned unopened within 5 days of your receipt and stock is available in another pattern of your choice. Please note that the product must be returned unused, in original packaging including all tags. In any case the original shipping cost nor the return shipping cost will be repaid. You can find the return address on the contact page and in the original shipment paperwork. Because we are a small online company we can only offer at this time an exchange and not a refund. 

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

 

Email Us

For any other concerns you can email us:  donna@donascarves.com